Privacy Policy

Last Updated: January 19, 2026

1. Introduction

Welcome to CrewComm. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our application.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name (first and last)
  • Email address
  • Organization name and type
  • Team size information
  • Communication preferences
  • Any information you provide in forms or correspondence

Usage Data

We automatically collect certain information when you visit our website:

  • IP address
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website
  • Device information

Application Data

When using CrewComm, we collect:

  • Messages and communications sent through the platform
  • Team and room membership information
  • Usage patterns and feature interactions
  • Authentication data

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your registration and manage your account
  • Send you notifications about your account or our services
  • Respond to your inquiries and provide customer support
  • Send marketing and promotional communications (with your consent)
  • Improve our website and application
  • Monitor and analyze usage patterns and trends
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information in the following situations:

  • With Your Team: Information you share within CrewComm rooms is visible to other team members in those rooms
  • Service Providers: We may share data with third-party service providers who assist in operating our platform (e.g., Firebase, hosting providers)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information for other purposes with your explicit consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes:

  • Encryption of data in transit using SSL/TLS
  • Firebase Authentication and Security Rules
  • Regular security assessments
  • Limited access to personal data by employees
  • Secure data storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you
  • Correction: Request correction of inaccurate or incomplete data
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing your data
  • Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at the email address provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. You can control cookies through your browser settings. For more information, see our Cookie Policy.

9. Third-Party Services

Our service uses third-party services, including:

  • Firebase: For authentication, database, and hosting services
  • Tailwind CSS CDN: For styling

These third parties have their own privacy policies. We encourage you to review their policies.

10. Children's Privacy

CrewComm is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your jurisdiction where data protection laws may differ. By using our services, you consent to the transfer of your information to these locations.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes.

13. Contact Us

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: privacy@crew-comm.com

Website: crew-comm.com